Frequently Asked Questions

Everything you need to know about shopping with El Sabor Market

How do you ensure the freshness of perishable goods during shipping?

We use insulated packaging and cold packs for all temperature-sensitive items. Orders containing perishables are shipped via expedited delivery to ensure they arrive at your door in peak condition.

What is your return policy for food items?

Due to safety and health regulations, we cannot accept returns on food products. However, if an item arrives damaged or expired, please contact our support team within 48 hours for a full refund or replacement.

Do you offer international shipping?

Currently, El Sabor Market ships within the continental United States. We are working on expanding our logistics to include international destinations in the near future.

How can I track my order?

Once your order is processed, you will receive an email with a tracking number and a link to the carrier's website so you can monitor your delivery in real-time.

Are your products authentic and ethically sourced?

Yes, we pride ourselves on sourcing directly from reputable producers and authentic brands. We prioritize suppliers who follow sustainable and ethical farming practices.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.