Returns & Exchanges

At El Sabor Market, we are dedicated to providing the freshest ingredients and authentic flavors; if you are not completely satisfied with your purchase, we offer a streamlined return process for non-perishable items and quality-related claims.

Return Process

• 1.
  Contact Support

  Email our customer service team within 48 hours of delivery with your order number and a brief explanation of the issue.

• 2.
  Submit Documentation

  For damaged or incorrect food items, please attach clear photos of the product and the packaging to help us expedite your claim.

• 3.
  Await Authorization

  Our quality control team will review your request and provide a Return Merchandise Authorization (RMA) or approve a direct refund for perishable goods.

• 4.
  Receive Refund or Replacement

  Once approved, we will issue a credit to your original payment method or ship out a replacement product at no additional cost to you.